Marie Elme's car – a Citroën C1 – was in the workshop for 11 months because she had lost one. She ended up getting the car back in pieces.
Marie Elme had actually thought that she should have a new one made for her used Citroën C1. But as she says to Swedish SVT , it didn't happen.
At least not because after a holiday she lost the one she had for the car. At Hedbergs Bil, where the car ended up being parked for 11 months, they also eventually gave up.
– They said it couldn't be repaired and I had to tow it away.
However, the problems began far before that. Because already after five days, according to Marie Elme, it seemed as if the workshop – which is a Citroën brand workshop – had no control over things at all.
Among other things, they asked her to hand in the car so that a new one could be coded for it. Here, Marie Elme had to tell the workshop that they already had the car parked.
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But it was to get worse. For the new some pulled out. And since Marie Elme had enough of the workshop and wrote about her experience on Facebook, the workshop thought that the car could not be repaired at all.
Instead, she was told to hand in a loaner car, which she almost had to pull out of the workshop to get back. However, her own car had been blown apart into atoms. The entire dashboard had come apart.
Against SVT, Hedbergs Biler places the entire blame on a former employee. It was, the workshop says, the person in question's fault that the car was not put back together.
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