Robert Strom's Nissan Leaf is affected by a serious fault in the battery pack. But Nissan denies that there is any kind of warranty against this sort of thing.
Nissan in Norway will not help Robert Strom. So now he is left with a workshop bill totaling 152,000 Danish kroner.
The bill must be paid if he wants a new battery in his Nissan Leaf. The battery has stopped because of defective battery cells.
Replacing them will cost the equivalent of DKK 150,000. But even though Nissan's battery warranty is actually eight years long, the Norwegian importer refuses for the time being to help Robert with all or part of the bill.
At the Norwegian answer to FDM, NAF, however, you have also heard about the situation Robert Strom is in, and there is no doubt about this. The fault is Nissan's fault.
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– It often only takes a few seconds, from the car having, for example, 60 percent battery capacity until it is very close to zero.
– The defective cells cannot withstand the heat that occurs in the battery pack, probably due to insufficient decarbonisation, writes NAF's battery expert Jan Tore Gjoby to norske Motor .
After the NAF entered Robert Strom's case, the tone at Nissan in Norway has become a little different. Now it is said that 'the matter has not been handled well enough'. But whether Robert Strom will get any help with the expense is still unclear.
Meanwhile, he can still drive around in his Nissan Leaf. However, it is down to 40 percent of the original battery capacity. This means that the car is only able to cover about 100 kilometers on one charge.
In Norway, the Leaf has otherwise been a huge hit, which it apparently still is. The importer has sold around 81,000 copies to the Norwegians. But it has not been without problems. The battery pack in particular has given the owners both headaches and pocket pains.
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